First General and Urgent Consultation Service in the Upper Area of Las Palmas de Gran Canaria
- AGEL Canarias provides urgent care. Visit us Monday to Friday, from 8:00 AM to 10:00 PM, to quickly resolve your health issues without long waits. Because your well-being is our priority.
Frequently asked questions
What types of consultations are considered urgent at AGEL Canarias?
At AGEL Canarias, we handle consultations for health conditions that require rapid attention but do not pose an immediate life threat. This includes mild infections, headaches, digestive problems, muscle or joint discomfort, among others. For more severe emergencies, we perform a quick triage and refer you to a specialist or a tertiary hospital.
Can I walk in at any time without an appointment?
Yes, our service is designed to assist you without the need for a prior appointment. You can come in Monday to Friday between 8:00 AM and 10:00 PM, at your most convenient time, and you will receive medical attention without delay.
What happens if my consultation turns out to be more complex than expected?
If, after the initial evaluation, we determine that your case requires hospital treatment or intervention, our team will guide you to ensure you receive the necessary care as safely and quickly as possible.
How long will I have to wait to be seen?
Our goal is to minimize waiting times. As this is a walk-in service, wait times may vary depending on patient flow, but the priority is to offer you a quick and efficient consultation.
What should I bring when coming for an urgent consultation?
If you have relevant medical history, it’s advisable to bring any recent documents or reports about your health. It’s also helpful to bring your health insurance card (if applicable) and a list of medications you are currently taking.
Is it necessary to bring identification or an official document?
Yes, it is recommended that you bring an identification document for registration in the system. This helps us organize your care and ensure we have all the necessary information for your medical history.
Is this service available on weekends or holidays?
Currently, the walk-in general and urgent consultation service is available Monday to Friday from 8:00 AM to 10:00 PM. We hope to offer weekend and holiday care in the future.
What types of specialists attend the urgent care service?
Our team consists of general practitioners and professionals trained in urgent care. If you need a consultation with a specialist, the urgent care physician will inform you about the next step and guide you in arranging the appointment.
Can I bring my children or elderly family members?
Yes, we attend to people of all ages, including urgent consultations for children and the elderly.
Should I expect a long wait if there are other patients waiting?
Our team organizes consultations so that all patients are seen as quickly as possible. However, if multiple patients arrive at once, the team prioritizes consultations according to the urgency of each case to ensure appropriate care for everyone.
Why choose AGEL Canarias’s General and Urgent Consultation service in the northern area:
- Convenient Location: We are the only general and urgent consultation service in the upper part of the city, providing close and accessible care for the entire northern area of Las Palmas and the island.
- No Waiting or Prior Appointment: When you need medical attention, every minute counts. AGEL Canarias provides solutions without waiting lists or deferred appointments.
- Fast and Effective Care: Focused on general health consultations and urgent needs, we offer effective solutions for health problems that cannot wait.
- Extended Hours: Open Monday to Friday from 8:00 AM to 10:00 PM, we are available when you need us most.
AGEL Canarias addresses your health needs when they arise. Some examples of consultations and urgent issues we attend to without an appointment:
- Mild to Moderate Respiratory Infections: Persistent cough, fever, or flu-like symptoms that require quick attention.
- Muscle or Joint Pain: Sports injuries, sprains, or muscle contractions that require assessment without an appointment.
- Digestive Problems: Abdominal pain, stomach upset, or nausea.
- Urinary Tract Infections: Discomfort during urination that requires a quick solution.
- Severe Headaches or Migraines: For debilitating pain.
Note: For more complex emergencies or those requiring hospitalization, we will guide you to the appropriate care.
Hours of Operation:
Monday to Friday, from 8:00 AM to 10:00 PM.
Location:
AGEL Canarias General and Urgent Consultation Service, in the upper area of Las Palmas de Gran Canaria.